Hi there. It’s me, Kate.
I know, I know I haven’t been around for a while. Why you ask? Well, It was a total blogger’s nightmare!
Each year I pay fees associated with keeping my blog running. It was closing in on time to renew everything and I decided to shop around to see if I could get a better price. I wasn’t dissatisfied with my current service but I figured why not shop around.
After asking some blog friends I checked out a company that would save me about $15 per year. I know, it’s not much, but it all adds up right? And the transition seemed easy enough so why not?
I paid the new fees, provided the company with user names and passwords so they could do the transfer and I was set. And after about a week and a half everything was still good. Service was cancelled with the original company and all was good. But then it was time to get working on my next blog post, which happened to be a sponsored post. I went to log into my blog and it wasn’t there.
I’m sure you can imagine my panic. Or maybe you can’t. I mean, after all, it was 7 years of blogging about my life that was no where to be found.
I contacted the new company who told me I missed something, I checked, I hadn’t missed anything, one thing after another of being told the issue was on my end, I had to upload files, didn’t upload them correctly, etc, it was a TOTAL joke! I was getting no where. They would say, “All you have to do is ‘such and such’ and it’ll take 24-48 hours to update then your site will work.” So I would, and it wouldn’t…. I would go back and they’d say, “oh because you are still missing ‘such and such’. Do that and it’ll update within 24 hours and then will work.” But then it wouldn’t…. You see a pattern happening here?
I contacted the original company to see if they could help and they walked me through everything they could. But unfortunately at this point my “files” aka my entire 7 years worth of blogging had been archived and to get it transferred I had to pay a fee to restore it. I had a big decision to make. Pay the $150 restoration fee or bag my blog. I thought hard about it and decided I just couldn’t drop the past sever years of blogging and I paid for it.
After a few more days I decided that this was too insane to deal with any more. I contacted the original company, spent the money and switched back to them. Insane, right? But I knew that things were not going to get resolved any other way. So after making the switch back, my little piece of the internet was back up and running within just a few days. And working correctly.
So the moral of this story? Really check into things before you switch. I wanted to switch to save $15 per year but after all was said and done I have put over $400 into switching companies and switching back to right where I began. Yeah, I am over here sobbing in my pillow….